|
 |
||
|
Help Desk
Lanlogic's help desk, located
in our headquarters Need help? Give us a call. Our experienced help desk engineers will work with you to quickly resolve any technical issue you may be having. We use remote control software that allows us to connect to any Windows-based computer through Internet Explorer, enabling us to resolve many technical issues remotely. In the event the issue cannot be solved remotely, our dedicated help desk staff will contact your primary engineer for advanced support options, includes onsite support. Our help desk engineers are available Monday - Friday (excluding holidays) from 7:00 am to 5:00pm Pacific time, and via email at support@lanlogic.com. Phone: 925-273-2300 option
4 |
||
| "I am writing to praise Amy’s performance today. She spent hours with me, both on the phone and via remote control of my computers, to set up my laptop and desktop so that they function properly. She was quite remarkably knowledgeable, friendly, and efficient, and I appreciated it very much. I have friends who will be in need of hosting services soon, and I will recommend them to you, based on her assistance." Thanks very much, |
||
